We endeavour to despatch all orders promptly using Australia Post. (You may find your order is received in less than 7 days as we regularly exceed delivery expectations.) Customer will be e-mailed if product out of stock or unavailable.
All products come with a 'no quibble guarantee'. If you are not happy with the purchase - for whatever reason - we will replace or exchange within 30 days of purchase. Address all returns to the Guard Dog Training Centre Pty Ltd, Lot3, Sixth Road, Berkshire Park NSW 2765, Australia
We offer refunds only in exceptional circumstances. Please contact us with your claim, once the refund is authorised your card will be credited.